Rules
Rules for using the online shop www.valentinoledai.lt.
GENERAL PROVISIONS
1. These Terms of Use, together with all other additional conditions and information that may be provided on
when providing goods and services (hereinafter referred to as the "Rules"), are applicable between JSC "LJ 78", legal entity code
300091095, address.
, which governs your use and purchase of goods in the E-shop. Shop, your mutual rights, duties and responsibilities when ordering and purchasing goods offered by the Company (hereinafter referred to as "Goods").
2. Using Email. Shop, you agree to abide by all the provisions of these Terms and Conditions. If you do not agree to any of these provisions, you are not entitled to use the E-Shop. Shop and/or any other services provided by the Company.
3. The Terms and Conditions shall apply to the relationship between you and the Company from the moment you start using the Email. Shop and/or the services provided by the Company.
REGISTRATION BY EMAIL. SHOP
1. Before you start using the Email. You must register by completing the registration form. In the registration form you must provide the following personal data: name, surname, e-mail address, delivery address and telephone number. The Company may also specify other personal data that you will be required to provide in order to use the goods and/or services provided by the Company.
2. You are responsible for ensuring that the data provided in the registration form is accurate, correct and complete.
3. You must create individual login details, keep them secure and not disclose them to third parties. You are responsible for the complexity and security of the login credentials you create.
4.You are responsible for ensuring that the data provided in the registration form is accurate,
correct and complete.
5. You must create individual login details, keep them secure and not disclose them to third parties. You are responsible for the complexity and security of the login credentials you create.
INFORMATION ABOUT YOU
1. The processing of personal data in the Company's activities and the placement of cookies is described in our privacy policy
.
THE MOMENT OF CONCLUSION OF THE SALE AND PURCHASE AGREEMENT
1. The contract between you and the Company shall be deemed to have been formed from the moment you place an order with the Company via the Email. Shop, provide the data necessary for the formation of the contract, the delivery of the order, click on the "PAY" link.
YOUR RIGHTS AND OBLIGATIONS
1. You have the right to purchase the Goods by Email. Shop from the Seller in accordance with these Terms and Conditions and the procedures set out in the other information sections of the E-shop
.
2. You must pay for and accept the Goods in accordance with these Terms.
3. If the details provided on your registration form change, you must update them immediately.
4. You undertake to accept the Goods ordered and to pay the agreed price for them. The final price payable, including any taxes payable, shall be quoted to you upon confirmation of your order.
5. You have the right to return Goods of inadequate quality where the Goods are damaged or expired on the date of delivery.
RIGHTS AND OBLIGATIONS OF THE COMPANY
1. If you are trying to damage the El. Shop or otherwise fail to comply with these Terms and Conditions and any other provisions of
provided by the Company, the Company may, without prior notice, restrict, suspend or terminate your access to
. Shop or cancel your registration.
2. The Company may, in important circumstances, temporarily or permanently discontinue the use of El. Shop without prior notice to you.
3. The Company may unilaterally change the terms of these Terms and Conditions at any time. Each time you wish to shop on E-Commerce. Shop, you must read and comply with the Terms and Conditions.
4. The Company shall have the right, at its sole discretion, to determine the minimum basket size, i.e. the minimum price at which your order will be accepted and fulfilled.
5. The Company undertakes to deliver the Goods ordered by you to the address specified in accordance with the terms and conditions set out in Section 10 of the Terms and Conditions at
.
6. If the Company is unable to deliver the Goods you have ordered due to important circumstances, the Company undertakes to offer an analogous or, as far as possible, similar Goods. If you refuse to accept an analogous or similar Goods, the Company undertakes to refund the money paid by you within 5 (five) working days, provided that prepayment has been made.
7. If you exercise your right to return the Goods, the Company undertakes to refund the money paid to you within 5 (five) working days from the date of receipt of the returned Goods.
ORDERING GOODS
1. El. You can place orders and shop online 7 days a week, 10 hours a day.
2. All prices for products in the E-shop. All prices in the Shop are in euros, including VAT.
THIRD PARTY SERVICES
1. In order for the Company to receive your payments and to deliver the Goods purchased to you, the Company uses the services of third
parties. These parties, who are not affiliated with the Company, are subject to their own terms and conditions. The Company is in no way responsible for the content displayed or services provided by these third parties.
2. In no event shall the Company be liable for any damage or loss in connection with services provided by third parties, whether payment, delivery, distribution or any other services provided by third parties. Therefore, the Company strongly recommends and insists that you carefully read and comply with any terms and conditions imposed by third parties.
3. Any claims, complaints, questions, observations or allegations relating to the services, acts or omissions of third parties must be addressed directly to these
third parties only.
PAYMENT FOR GOODS
1. You can pay for the goods using e-banking (Bank link (Paysera) payment service),
by bank transfer. If you have paid for the Goods using e-banking (Paysera payment service)
via banks and have not received the ordered Goods, for reasons beyond our control, or if you have breached these
Terms and Conditions, the payments you have made will not be refunded.
DELIVERY/COLLECTION OF GOODS
1. When ordering the Goods, you may choose the method of delivery of the Goods, i.e. use a courier delivery service.
2. The goods can be collected free of charge from the branches of JSC "LJ 78" at Ozo g. 25, Vilnius (PLC "Akropolis"), Karaliaus Mindaugo pr. 49, Kaunas (PLC "Akropolis"), Taikos pl. 69, Klaipėda (PLC "Akropolis"). You will be informed by phone or by sms or email when your order is ready.
3. If you have selected a delivery service at the time of ordering, you undertake to specify the exact location and preferred time (day, hour, minutes) for delivery of the Goods.
4. Upon receipt of your order with instructions to deliver the Goods to the address, date, time specified, the Company will inform you by telephone or by text message or by email at which time your order will be delivered to you in accordance with your preferred specified delivery time. Due to circumstances beyond the Company's control, the delivery time of the Product(s) may take up to 2-2.5 hours, but the Company will use its best endeavours to ensure that the order reaches the Buyer at the time specified by the Buyer.
5. You undertake to be present at the specified place at the time specified by the Company to receive the Goods, to accept the Goods yourself or to designate a person to accept the Goods at the time of placing the order. In the event that you (or any other person specified) are unable to accept the Goods and the Goods have been delivered to the address specified and on the basis of the other details provided by the Buyer, you shall not be entitled to make any claim against the Company in respect of the delivery of the Goods to the wrong person.
6. Delivery of goods is carried out within the city limits of Vilnius, Kaunas, Klaipeda. Delivery distance up to 20km radius from the Seller's location (collection point). Certain distance limitations are possible according to the delivery boundaries of a particular city.
7. Jei jūsų užsakymas viršija 50,00 Eur, prekes pristatome nemokamai
8. Jei jūsų užsakymo suma yra iki 50,00 Eur, taikomas 5,00 Eur pristatymo mokestis
9. If an order is placed on all days of the week between 10am and 8pm, the Company or a third party shall deliver the Goods on the same day, at the latest by 10pm. In the event of any failure or shortage of Goods, the Company shall promptly notify you of a possible longer delivery period and, if you are satisfied, the Company shall proceed with the delivery of the order. In the event that the Company's longer delivery time is not satisfactory to You, the order placed shall be cancelled and the amount paid by You shall be refunded in accordance with the procedures set out in these Terms and Conditions of
.
10. The Buyer may order the Goods for the next day by specifying in the order the specific day and time on which
would like to receive the Goods at the address specified.
11. In all cases, the Company shall be exempt from liability for breach of the time limit for delivery of the Goods if the Goods are not delivered to you or are not delivered on time through no fault of yours or due to circumstances beyond the Company's control.
12. The Company shall not be liable for any act, omission or event from the time the Goods are handed over to the delivery service provider (courier). In the event that the packaging you have received is externally defective, you must inform the courier at the time of delivery of the Goods.
13. At the time of delivery of the Goods to you or your authorised person, you (or your authorised person) must inspect the condition of the consignment and the condition of the Goods(s) together with the Seller or the courier who has delivered the Goods to you, and sign the consignment handover and acceptance document. Once you have signed the handover acceptance document, the consignment and the Goods shall be deemed to have been handed over to you in good quality, and there shall be no defects in the Goods not attributable to manufacturing defects and no inconsistencies in the delivery of the Goods(s). If the Buyer, upon acceptance of the Goods, upon inspection of the Goods, does not complain to the Seller's courier (a third party) about the satisfactory quality of the Goods handed over or about any damage to the Goods
, the basis for the damage to the Goods being attributable to a defect other than a defect in the factory, the Goods shall be deemed to have been delivered of the satisfactory quality and no discrepancies exist.
14.
At the time of delivery of the Goods(s), the Buyer shall notice that the packaging of the Goods(s) (consignment) is damaged, the Goods(s) are damaged, and/or the Goods(s) are not in the right condition of completion, The Buyer must inform the Seller's courier (third party) in the presence of
at the time of handing over and acceptance of the Goods(s) and draw up a free form
consignment and/or Goods(s) damage/non-conformity report. Failure to do so shall release
Company from liability to you for any damage to the Goods, quality, assembly, packaging not noted by you in the delivery document.
SHELF LIFE OF GOODS
1. The characteristics of each Product sold by the Company are generally set out in the Product description at
for each Product.
2. Where the law prescribes a certain shelf life in respect of particular Goods, the Company undertakes to sell such Goods to you in such a way as to give you a realistic opportunity to make use of such Goods before the expiry of their shelf life.
RETURN AND EXCHANGE OF GOODS
1. In the event of the return of faulty Goods (where the foodstuffs are damaged or expired on the date of delivery), the Company undertakes to take back the faulty Goods and replace them with similar Goods. In the event that the Company does not have equivalent Goods, the Company undertakes to refund the money paid by you for the Goods.
2. Defective Goods or an error must be notified to info@valentinoledai.lt on the same day
as the delivery of the Goods.
3. When returning or exchanging Goods purchased in the E-Store, you will be asked to complete the provided Return or Exchange Letter.
4. Depending on the type of Goods offered by the Company, you shall have the right to complain to the Company within the same calendar day of delivery of the Goods about any discrepancies subsequently discovered and recorded in the records. In this case, the Company undertakes to investigate the claim within 3 (three) working days and, if the claim is justified, to replace the Goods with Goods that meet the quality requirements or to refund the money paid for the Goods.
5. In all cases, money for returned Goods shall be transferred by payment order and only to the payer's bank account.
6. Returns are not subject to the following conditions:
6.1. where the goods are perishable or have a short shelf life;
6.2. where the packaged goods have been unpacked after delivery and are unsuitable for return for health or
hygiene reasons.
ACCOUNTABILITY
1. You are fully responsible for the accuracy of the personal data you provide. If you do not provide accurate personal data
, the Company shall not be liable for the consequences arising therefrom and shall be entitled to claim direct damages from you.
2. You are responsible for the actions you take when using the Email. You are responsible for any actions you take in connection with the use of the E-Shop using the account you have created.
3. The Company shall be indemnified against all liability in respect of any loss arising from your failure to read these Terms and Conditions in accordance with the Company's recommendations and your obligations, although you have been given the opportunity to do so.
4. The Company shall not be liable for any failure by you to make proper use of the E-File. Services provided by the Online Shop due to the fault of third parties, including, but not limited to, internet service providers, mobile service providers, email service providers.
5. The Company shall not be liable to you or to any third party for any damages or losses of any amount or nature whatsoever suffered by you or any third party, including but not limited to direct or indirect and pecuniary or non-pecuniary damages or losses, any associated tort or contractual liability, loss of revenue or profit, liquidated damages (penalty, interest), or losses in any way related to the disruption of the normal business activities
.
6. The Company is not responsible for the use of links or content from other websites to the E-Commerce website. Shop or
damages, including, but not limited to, damages related to computer viruses that may infect your device,
software, data or other property. The Company is not responsible for your use of the E-Commerce website or any other information on it. Shop, browsing it or downloading any information or data from the E-shop. Shop.
7. The Company is not responsible for the information provided on other companies' websites, even if you access these websites via Email. Shop links.
8. If, prior to purchasing any Goods from Email. Shop, you suspect that you are allergic to it or you are not sure that the Product is suitable for you, you must consult your doctor before buying or using any Product. If the Product used causes you an allergy, you must stop using the Product and contact your doctor immediately. In any event, you are entirely responsible for any allergic reaction that occurs.
9. The Company shall also not be liable if you do not receive the ordered Goods through no fault of the Company
(you do not open the door, do not answer the phone, etc.), if you do not answer the phone, if you do not answer the door, if you do not answer the phone, etc. Shop is not working due to technical failures, malfunctions and other types of disturbances at
not caused by the Company, if the bank's payment card processing system or the electronic banking system is not working due to technical failures, malfunctions and other types of disturbances at the Company.
10. You are responsible for the transfer of your E-Shop registration data to third parties. If third parties use your registration data on
, you are responsible for the actions performed by the third party.
INTELLECTUAL PROPERTY
1. Any content (trademarks, names, designs, etc.) published on the E-Book shall be published on the E-Book. Shop, as well as the Goods offered by us, are protected by copyright or other intellectual property rights. You may not use this content for commercial purposes or any other purpose.
SENDING INFORMATION
1. The Company sends all communications to the email address provided in your registration form.
2. You may send all communications and questions to Email. You may send any questions or concerns to the address provided in the "Contact Us" section of the Shop or to
at the email address info@valentinoledai.lt.
FINAL PROVISIONS
1. These Terms and Conditions shall be governed by the law of the Republic of Lithuania.
2. Any dispute shall be settled by negotiation. In the event that a dispute cannot be resolved in the manner set out above, it shall be settled using the Electronic Dispute Resolution system under the supervision of the European Commission at
[https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.ho
me.show&lng=EN].
3. The Company may amend these Terms and Conditions at any time, and any amendment shall take effect upon its publication on the Company's email address. Shop. You accept full responsibility for familiarising yourself with these Terms and Conditions each time you use the E-Store. Shop or purchase Goods offered therein. Goods in these Terms and Conditions means any Goods that can be purchased through the E-Store. Shop.